Expediting purchase-request approvals via mobile in multi-outlet beach resort
When it comes to approving hundreds of Purchase Requests on a daily basis from multiple outlets and teams across a busy resort, there's no room for bottlenecks. The Sofitel Bali Nusa Dua Beach Resort needed a fast new solution to help them consolidate orders, streamline workflows and expedite their approval processes.
Sofitel Bali Nusa Dua Beach Resort
About the client
A stunning 5-star beachfront hotel, the Sofitel Bali Nusa Dua Beach Resort is one of 120 properties in Sofitel Hotels & Resorts portfolio. Boasting 413 exquisite rooms, including 39 suites and villas, the resort also offers three restaurants and two bars and exudes authentic Balinese charm.
Contact Person
Nila Permata Sari
Company
Sofitel
Users
50+
Locations
120 hotels in 49 countries
Bringing transparency to approval processes with FutureLog
Challenge
- High volume of Purchase Requests causing bottlenecks in the approval process
- Lack of mobile app, limiting teams to working only on desktop devices
- Inability to delegate tasks to deputy team members, resulting in delays
- Difficulty adding supporting documents and notes when processing transactions
Transition from legacy solution, training and supplier onboarding
Procedure
- Collection and import of all legacy data into the FutureLog environment to ensure disruption-free transition
- On-site training of team in Bahasa Indonesian on efficient desktop and native mobile app usage
- Set-up of approval trees and permissions for streamlined workflows and transparent audit trails
- Close monitoring and support throughout first month-end closing procedures and beyond
A mobile-first approach to streamlining approvals
Our Solutions
- Thorough, comprehensive reporting, with all information in one place for accurate, data-driven decision-making
- Fast communication amongst teams and approval hierarchy, with simple edits and easy addition of comments
- Clear, trackable transparency across all transactions and approval activity
- No more data siloes; access to a consolidated overview of all products, orders and transactions in one place
What our customer says
Using FutureLog's native mobile app has been a game-changer for our team. Being able to approve a high volume of approval requests while on-the-go has eliminated any bottlenecks, making for a much faster and more streamlined experience.
OUR APP: Procure-to-pay while on the go!
From placing orders and managing recipes to approving invoices and viewing reports, with FutureLog’s native mobile app you’ll have all the power and automation of our P2P web solutions conveniently at your fingertips. Whether you’re online or offline, you can stay in control.